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Carib One Online Store Policies and Terms

What types of payment do we accept?
We presently accept VISA, MASTERCARD, DISCOVER and AMEX.

Security of your transactions
We want you to feel safe about shopping here. So we have gone to great lenghts to ensure that every transaction made on this site is encrypted with SSL (the industry standard known as "Secure Socket Layers"). This means that all information associated with a transaction is sent encrypted - including billing and credit card information. In addition, we use safe and powerful databases to retain customer information so that return customers do not have to enter credit card information every time they shop here. This further reduces the risk of exposing sensitive information. Finally, the encryption is enabled by the secure certificate issued to us by Thawte - a Verisign company.

Your Information and Privacy
The information that we gather from you during the process of making a transaction is used for that purpose and to facilitate our customizing of your shopping experience with us in the future. We never sell or share any of this information to anyone outside Carib One. We may only contact you via email or phone to inform you of relevant information pertaining to your experience with Carib One in the hope of serving you better.

Terms & Conditions
All content including graphics on every page on this web site is the property of Carib One. The re-use or copying of any material used on this site unless downloaded in cache and used for browsing the site on one's own computer is strictly prohibited unless expressed consent from Carib One has been issued.

Our Shipping Policy
Please allow 2 - 3 days for items to be processed prior to actual shipping. We do provide a choice of Next Day or UPS Ground. The actual cost of shipping will be added to your order and you will get to see the total or final cost of your order before completing the checkout. Please refer to our shipping schedule for a complete listing of shipping charges that may be applied to your order. Please note that no shipping charges apply to pre-paid phone orders as the virtual PIN will be displayed to you instantly. First time customers will get their PIN via email once their credit card information has been verified.

Our Return Policy
All sales are final. However, we will re-ship any defective item or one damaged during shipping. Simply return the item to us in it's original package and we will ship a new product upon receipt. Alternatively, if you desire, you may opt for a store credit towards another purchase.

Our Phone Card Policy
For pre-paid calling cards: If you are unable to use a calling card purchased here, we will either refund you the cost of the calling card or issue you an alternative one - whichever you choose. Credit for lost minutes is the responsibility of the card issuer not Carib One. If you have a problem with lost or insufficient minutes please call customer service for the card issuer which is provided to you which each purchase. Once your Pin is issued to you via the virtual card or email, it is non refundable. Please note that calling card rates are subject to change at any time without notice.

What About Tax?
The tax (if any) will be added to your order at check out time. NY residents will be assessed a sales tax of 8.25 percent. This will complete the total cost of your order before check out time.

Will I be notified about my order?
Yes, any order that you make will be confirmed by us via email almost instantly. Therefor, it is very important to supply your email address accurately.